我家中很多雜物，想租用迷你倉存放，請問你們辦公時間如何？
Our mini storage branches are open every day. Office hours are from 9:30 AM to 7:30 PM,
Monday to Sunday (subject to individual branch hours). Please schedule a visit during office
hours.
我們迷你倉可即即使用，只需一個月費用及兩個月按金和簽一份最短為一個月的合約，或者支付300元訂金保留迷你倉倉七日，客戶需在七日內或者第七日使用該倉，如需繼續保留該迷你倉務必電話通知我們，否則當放棄該倉。（注：訂金不可退還）
起租日期是由你開始使用迷你倉服務才開始計算注即入倉日開始計算，以合約登記日期為準，以個人名義登記，登記人必須年滿18周歲或以上，需帶備身份證明文件及近三個月住宅證明，而公司用戶登記則需要帶備有效商業登記證副本及公司蓋章。
我們公司設有專業運輸圑隊，能提供一站式存倉服務，可免費報價。如客人預繳年費長期用倉，更可享免費一程入倉運輸服務。(注：受有關條款及運輸費上限限制)
我想在夜晚進入迷你倉存取物品,請問迷你倉是否24小時開放？
迷你倉24小時開放，客戶擁有自己的智慧卡，和自己迷你倉的鎖匙，可24小時自由出入。（開倉和參觀迷你倉請於工作時間內）
What facilities are available at your branches?
Facilities include trolleys, 4-step ladders, smart lock chargers, air-conditioning, and a
CCTV surveillance system. (*Some facilities may vary by branch. *)
不需要,因為我們合約上已注明如合約期滿後,客戶仍按月繳交倉費,則合約仍然生效。
請將入數紙寫上倉號，whatsapp 至 81777779，或者電郵E-mail：accountone@scstorage.asia.亦可致電會計部熱線 81777778（按3字）通知會計部，並說明倉號、轉帳號、金額、轉帳日期.
How should I notify you if I want to end the rental?
Please notify us at least 10 days in advance via phone, WhatsApp, or email before your
contract end date. The move-out process must be completed on the return date. The deposit
and any other applicable security deposits will be refunded within 28 working days
(including weekends and public holidays).
What happens if I move out without giving 10-day advance notice?
As per contract terms, if you fail to notify us 10 days in advance, a 10-day notification fee
will be deducted from your deposit. Please notify us in time to avoid extra charges.
How will my deposit be refunded?
You can choose to receive your deposit refund via bank transfer or cheque pick-up at a
branch. For any refund-related questions, call 8177 7778 and press 4 to speak with the
refund team.
Are there any promotions for first-time customers?
New customers can register on our official website to enjoy a 25% discount on their
first rental.
Additionally, if you leave a short (under 50 words) positive review on Google, you’ll get
a $50 rental discount.
Can I pay via automatic credit card payment?
Yes. You can apply for the credit card autopay offer from the second month of rental.
After the 4th payment is successfully charged, you’ll receive a $200 rental rebate. Please
consult your branch or accounting staff for details.
Do I get a reward if I refer a friend?
Yes. The referred friend will enjoy the new customer offer, and once they have rented for
4 months, you’ll receive 50% of their rental fee (after discount) as a rebate. Contact the
branch or accounts staff for full details.
我現在的倉太细（或太大），我想換個大(或小)的，請問我的費用應該怎麽算？
如果你的倉太细，我們可以幫你看看有沒大倉，但你現用细倉的費用我們可以幫你一起轉至大倉，然後你只需補交大倉費用的差額即可。
如果你的倉太大，我們可以幫你看看有沒小倉，你現用大倉剩餘的費用我們會幫你一起轉至小倉，如費用仍有剩餘的話我們會幫你轉至下月。
